Cafe IPhone

This afternoon we experienced a brief outage, during which about half
our users seemed to lose their subscriptions. This can happen when
one of the many complex systems that power Google Reader experiences a
glitch. We work hard to avoid problems of any kind, but occasionally
something like this happens. The good news is that no data was actually
lost, it was just temporarily inaccessible. Google's systems store data
redundantly to minimize the chance of anything becoming permanently lost.

We were able to identify, diagnose, and fix today's outage within an
hour, which is the kind of response time that we strive for. We'll
continue give quick status updates to problems like this in the future
so users who have trusted us with their data can feel comfortable
doing so.

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